Vector Solutions recognizes that some of our customers may be experiencing unusual lag
or delay while using our site. At this time there are no known issues with our platform.
However, the huge influx of students studying virtually and people working remotely has
burdened many networks as a whole.
Please note on Friday, March 27th, the Chairman of the Federal Communications Division
urged all internet providers to boost broadband speeds given the spike in demand. We
recognize this is an unusual and stressful time for all. We ask for your patience and if you
believe it is unlikely that internet performance is the cause of your particular issue, please
reply to this email so that I can further investigate for you.
In the meantime, please feel free to check out our Help Center (https://help.redvector.com/)
for additional resources that you may find helpful.