If the course you are taking has no sound, it is best to first check the Features portion of the course to see whether the course features audio or not. Once you click on the desired course, you may locate the Features section under the Additional Information box as shown below.
In the event that your course does have a sound feature but does not have any sound, it is recommended that you use Google Chrome when working on the course or exam. If you are unable to use Chrome, here are some links to help resolve the issue:
Clearing Your Browser's Cache and Cookies
How do I enable Flash Player on my Internet Browser
Compatibility Mode for Internet Explorer
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